Customer Service Training in Thompson Falls

Customer Service Training in Thompson Falls

Event Description:  Prepare for a busy tourism season by attending this FREE customer service training in Thompson Falls. Elevate your staff’s customer service skills by sending them to this highly interactive workshop with Pam Gosink. This training will help you and your staff provide a positive, helpful and engaging experience before, during and after your interaction with the many customers to your business and community. By putting the customer first they’ll have an experience they want to spread the word about and return over and over again. This workshop will focus on hosting visitors in Montana, and will help you integrate exceptional customer service skills into your next customer relationship: • Start with a service mindset • Know your business and our region • Pay attention to the details • Proactively serve the needs of your customers Presented by Flathead Valley Community College and hosted by Glacier Country Tourism. When: Friday, May 24, 2019 1:00 p.m. - 4:00 p.m.   Where: Sanders County Community Development Corporation 2504 Tradewinds Way, Suite C1 Thompson Falls, MT 59873   Registration Information:  Free and open to the public. RSVP to Jen Kreiner at 406.827.6935.