Team

Glacier Country Tourism’s professional, dedicated and enthusiastic staff loves promoting Western Montana’s Glacier Country as a travel destination. We understand how important travel and tourism is to not only the state of Montana but to every charming community and the businesses and people who call it home.

Glacier Country Tourism Staff


Racene Friede

Racene Friede, Executive Director

From the small Montana cattle town of Ovando, Racene grew up on the southern end of the Crown of the Continent—an upbringing that helped establish her inherent love for Montana. Racene has spent more than two decades promoting travel and tourism to Montana, including the last 13 years as the executive director for Glacier Country Tourism. She has been a key player in helping to make tourism one of the top two industries in the state. In addition to leading one of Montana’s largest DMOs (destination marketing organizations), Racene is also actively involved with Tourism Matters to Montana, Voices of Montana Tourism and the Blackfoot Challenge.

racene@glaciermt.com


Debbie Picard

Debbie Picard, Tourism Sales Manager

A Washington native, Debbie was born and raised just north of Seattle in the scenic town of Edmonds. Her love of travel was firmly established at a young age as an exchange student to Germany. Throughout her adult years in Washington—promoting the state as a travel destination—she would vacation in Montana, and Debbie soon fell in love with Montana’s natural beauty, outdoor activities and people. She brings more than 20 years of experience in the travel industry to Glacier Country Tourism, in a role that seamlessly blends her sales experience with her love of Western Montana, as she sells its offerings as a travel destination to different markets all over the world.

debbie@glaciermt.com


Lucy Beighle

Lucy Beighle, Public Relations and Earned Media Manager

Lucy has called Missoula home for more than three decades. She teaches public relations in the communication studies department at the University of Montana, and most recently owned a public relations consulting business where she worked with clients in the hospitality, conservation, arts, music, technology, food, education and medical industries. Lucy’s specialty at Glacier Country Tourism is helping people tell their story, and she brings this passion to the many diverse communities in Western Montana, all of which have unique and captivating stories to tell.

lucy@glaciermt.com


Aerionna Hardesty

Aerionna Hardesty, Sales and Marketing Assistant

Born and raised in the Missoula Valley, Aerionna spent most of her youth exploring the outdoors and attending art, music and cultural events in the community. She completed an AmeriCorps program with the University of Montana's Flagship Program and volunteered with the Missoula Community Foundation and the Historical Museum at Fort Missoula. She currently serves on the Volunteer Board for the Missoula Community Foundation, and has B2B sales experience. At Glacier Country Tourism, Aerionna combines her career with her passion for Montana.

aerionna@glaciermt.com


Tia Metzger

Kristi McNeal, Office Manager

A western girl at heart, Kristi has spent most of her adult life in Montana’s Missoula Valley. Equipped with more than 25 years of experience in financial management and accounting, Kristi merges her keen eye for detail with her passion for travel. Kristi is responsible for keeping Glacier Country Tourism’s private and public budgets and financials up to date. She also a key person in Glacier Country Tourism's partnership program and works with our 300+ partners.

kristi@glaciermt.com


Tia Metzger

Tia Metzger, Agency Account Executive, Windfall

Contract Agent of Glacier Country Tourism

Born and raised in Conrad, Montana, western hospitality is in Tia’s blood. She has more than a decade of industry experience in the tourism sector. As the project manager and main point of contact at Glacier Country Tourism’s agency of record, Windfall, Tia’s marketing efforts include website, travel guide, paid media, advertising design, content development, and photo and video acquisition. Tia also places all paid media and advertising on Glacier Country Tourism’s behalf.

tia@windfallstudio.com


Crystal Glueckert

Crystal Glueckert, Partnership Sales, Windfall

Contract Agent of Glacier Country Tourism

A Montana native, Crystal grew up in Helena and made her way to Missoula to attend the University of Montana for broadcast journalism and communication studies. Since then, she’s worked in a variety of industries, and all of her roles have had one important common thread—customer service. Putting her excellent client relations experience to good use, Crystal now handles partnership sales for Glacier Country Tourism through Glacier Country Tourism’s agency of record, Windfall.

crystal@windfallstudio.com


Alex Wardwell

Alex Wardwell, Social and Video Specialist, Windfall

Contract Agent of Glacier Country Tourism

At Windfall, Glacier Country’s Tourism’s agency of record, Alex Wardwell manages Glacier Country Tourism’s social channels and develops branded content including photo and video assets. As a photographer and videographer, Alex has a gift for compelling visual storytelling, and she stays engaged in the community by volunteering for social and environmental groups. She is also a board member of the Western Montana Climbing Coalition.

alex@windfallstudio.com


Holly Kuehlwein

Holly Kuehlwein, Partnership Specialist, Windfall

Contract Agent of Glacier Country Tourism

Of her almost two decades in Missoula, Holly spent 17 years at the Missoulian coordinating specialty publications like Montana's Cultural Treasures, Montana Magazine, Montana 55, and the Missoula Public Art Guide. As a coordinator for Missoula.com, she also gained valuable knowledge about Missoula's entertainment and outdoor recreation scenes. For Glacier Country Tourism’s agency of record, Windfall, Holly assists in project management for marketing efforts, as well as in partnership fulfillment and support.

holly@windfallstudio.com

In the past year, the number one reference to our webpage has been Glacier Country Tourism. In fact, 43% of our webpage hits have come from Glacier Country Tourism.

- Rick Sinclair, Diamond S RV Park & Campground